Celebrity Hair Salon In Los Angeles - José Éber
16504
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Refund & Shipping FAQ

What can be returned? 

TOOLS WITHIN 10 DAYS OF RECEIPT OF PRODUCT

UNUSED/UNOPENED BRUSHES, HAIR CARE PRODUCTS AND ROLLERS WITHIN 10 DAYS OF RECEIPT OF PRODUCT

USED BRUSHES, HAIR CARE PRODUCTS AND ROLLERS CANNOT BE RETURNED

When do items need to be returned?

WITHIN 10 DAYS OF RECEIPT OF PRODUCT

Where do items need to be returned?

360 NORTH CAMDEN DRIVE BEVERLY HILLS, CA 90210

How do customers return items?

PRODUCTS SHOULD BE RETURNED WITH A COPY OF THEIR ORIGINAL RECEIPT

Shipping for returns?

CUSTOMER PAYS FOR SHIPPING RETURN

Credit for returns?

CUSTOMER WILL BE CREDITED BACK ON ORIGINAL FORM OF PAYMENT.

What do you ship?

ALL PRODUCTS ARE SHIPPABLE, BUT NOT ALL PRODUCTS ARE SHIPPABLE OVERNIGHT AS SOME NEED TO BE SHIPPED GROUND

When do you ship?

IF PRODUCT IS IN STOCK, THEN IT WILL BE SHIPPED WITHIN 2 BUSINESS DAYS
Where do you ship to?

WE SHIP WITHIN THE CONTINENTAL US

How do you ship?

ALL PRODUCTS ARE SHIPPED WITHER USPS OR FEDEX

Rates to ship?

FOR GROUND SHIPMENT WE OFFER FREE SHIPPING FOR ITEMS OVER $50

FOR GROUND SHIPPING FOR ITEMS UNDER $50 WE OFFER A FLAT RATE OF $8

OVERNIGHT SHIPPING RATE VARIES

How to track an order that’s been shipped?

WE WILL PROVIDE A TRACKING NUMBER FOR ALL SHIPMENTS EITHER THROUGH FEDEX

In-store pick up option?

YES CUSTOMERS CAN PICKUP IN STORE FOR NO ADDITIONAL COST